The penal action that Sadar24.com is authorized to take in case a Seller is found to be committing fraud or using unfair means to gain proceeds from Sadar24.com
| Acts constituting breach of Contract / Law | Penal Provisions | |
|---|---|---|
| Self-Ordering / Seller Buyer Collusion | Penalty imposed will be = 3 X Total Sale Value + ₹ 25000/(Litigation expenses) | |
| Dispatch/Delivery of Empty Box or Fake/Duplicate/Defective/Partial/Damaged/Used/Wrong Product or Product of lesser/inflated value | Penalty imposed will be = Total Sale Value + Claim (If paid) + ₹ 25000/(Litigation expenses) | |
| MRP issues | Penalty imposed will be = Total Sale Value + ₹ 25000/(Litigation expenses) | |
| Penalty for SLA breaches | Penalty = 10% of selling price or ₹ 50 Whichever is higher | |
| Penalty for Seller Cancellation | Penalty = 10% of selling price or ₹ 50 Whichever is higher | |
| Penalty post-SLA is breached & if the order is Auto-Cancelled | Penalty = 10% of selling price or ₹ 50 Whichever is higher | |
Total Sale Value = Total SALE Value is calculated by taking the sale price per item charged to the customer & multiply this by the number of items sold. For Example is you sell 10 T-shirts @ ₹ 500 per price. So the total Sale value will be 500 X 100 = ₹ 5000/-